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Cornell University

Property Damage/Loss Incident Reporting

Property Damage

The University’s property insurance covers accidental damage to Cornell’s property due to fire, flood, and theft, among other causes of loss subject to certain policy restrictions, exclusions, and a per claim retention of $1, 000,000.  The “self-insured retention” is the amount of money the university is responsible for before the insurance company will start paying on a claim.

Specialized property coverage with a low deductible is available by request. This coverage is designed to provide protection for portable property from theft or loss/damage, subject to certain terms and conditions. Please refer to the RMI website for more information or to add coverage.

Prior To A Property Loss

Proper documentation is essential to obtain complete reimbursement in the event of a property loss. As such, invoices and documentation of purchases should be maintained, and supply inventories updated regularly.

Departments should have someone assigned to the tasks of compiling documents related to the loss, maintaining communication with the Risk Management Department, photographing/documenting physical loss, and maintaining required recovery operations.

Department Responsibility Following a Property Loss or Damage

In the event of a property loss (fire, water damage, theft, etc.) gather the facts!

  1. If a crime was committed, immediately notify Cornell University Police or local law enforcement; and/or Call emergency services in the case of fire and/or bodily injury.
  2. Take emergency measures to protect your property from any further damage.
  3. All property losses must be reported immediately to the Office of Risk Management & Insurance (RMI) and submit a completed Cornell Property Incident Reporting within 24 hours.

When reporting a property claim include:

  • Contact person and phone number; Name of the building; Date of loss; Cause of loss.
  • Description of Item(s) damaged (including any serial/item numbers if applicable). Provide a detailed description of the loss and take as many photographs of the damage as possible;
  • Provide an estimated amount of the loss/damage.
  • Save all invoices/receipts from emergency repairs. This includes labor for protective measures, cleanup, or salvage, repair labor, materials, and all other expenses directly related to the damage.
  • Do not dispose or discard the damaged items without the permission of Cornell’s claim adjuster regardless of the extent of the damage.
  • Obtain two (2) repair estimates (if repairable) or two (2) replacement bids (if not repairable) and submit with property loss report and photographs. If replacement is necessary, make sure the replacement bids you submit are for an item of like kind and quality as the one damaged.

Please Note: Upgrades Are Not Reimbursable! The property will be valued at the cost to replace the damaged property with the exact same or similar property at today’s value.